As an “A Rated” member of the Better Business Bureau (BBB), our business process outsourcing and debt collection services are geared toward professionalism and integrity. FCS is fully compliant with all federal, state, and local debt collection rules and regulations, and FCS is fully licensed and insured to legally collect throughout the entire country.
In 2017, for the fourth consecutive year, FCS was awarded with the national distinction of “Best Call Centers to Work For” by insideARM, a publication of the iA Institute. FCS is also a member of ACA International, an association for credit and collection professionals.
PCI-DSS Compliance: Obtaining this certification ensures a much higher level of protection for the private and financial data First Credit Services is entrusted with every day by our business partners. The attestation of certification (AOC) was issued in 2013 by an authorized third-party auditor certified by the PCI Security Standards Council. The assessment process includes in depth evaluations of essential areas including policies and procedures, along with technical systems that include encryption, patch management, physical/environmental security, data storage, access security, etc.
In short, your customer data is secure with First Credit Services. Our PCI-DSS compliance standards are consistently monitored, reviewed and updated and our certification is renewed on an annual basis.