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Pay my balance online

Conveniently pay your outstanding payments online.

Speak with a live representative

Talk with our dedicated agent and get the assistance you need.

Provide feedback

Leave feedback and let us know how we are doing

File a Complaint

Concerned about something? Leave us a message and we will make it right.

Questions about my account

Feel free to contact us if you have any questions about your account.

Not sure what to do? Contact us. You can also find out more in FAQs.

Pay my balance online

Conveniently pay your outstanding payments online.

Speak with a live representative

Talk with our dedicated agent and get the assistance you need.

Provide feedback

Leave feedback and let us know how we are doing

File a Complaint

Concerned about something? Leave us a message and we will make it right.

Questions about my account

Feel free to contact us if you have any questions about your account.

Not sure what to do? Contact us. You can also find out more in FAQs.

Pay my balance online

Conveniently pay your outstanding payments online.

Speak with a live representative

Talk with our dedicated agent and get the assistance you need.

Provide feedback

Leave feedback and let us know how we are doing

File a Complaint

Concerned about something? Leave us a message and we will make it right.

Questions about my account

Feel free to contact us if you have any questions about your account.

Not sure what to do? Contact us. You can also find out more in FAQs.

Frequently Asked Questions

What are my payment options?

We accept Visa, Mastercard, or check.

Where can I find my Master Location and Business ID number ?

Your master account location and business Id number can be found in your email or letter that you received from us. Can’t find your letter, call 1-800-606-7066, ext 1

What if I’m unable to pay in full right now?

We can help you set up a payment plan. We are here to help you. Please call us at 1-800-606-7066, ext 1

What will happen to my credit score if I don’t pay?

We cannot speculate on the impact a payment or non-payment would have on your credit report, credit worthiness, or credit score. You can contact one of the three credit reporting agencies for more information (Equifax, Experian, TransUnion). To learn more about your rights in terms of credit reporting, visit the FTC’s post about Credit and Your Consumer Rights.

How long does it take to see an update on my credit report?

Updates can take 60-90 days to show on your credit report. For more information please contact the credit reporting agencies directly (Equifax, Experian, TransUnion).

Trusted by
people like you
I spoke with a gentleman, a collector at First Credit, and I was so hesitant giving my card for my payment, but he understood and gave me options with my bank to feel secure about future payments. His customer service was very respectful and professional! I owned up to this debt as I know it was my fault for not cancelling my gym membership correctly. Thank you for the easy process of getting this taken care of and off my credit.

  • - Consumer

They really stepped up to the plate with all my outstanding payments to help me get my credit score where I needed it to be within 6 months. I thought it would be difficult to work with a collection agency, but they were super professional and easy to work with. I was able to make payments online as well as over the phone with an agent.

  • - Consumer

I received a letter in the mail about an outstanding payment that I owed from a few years ago that I was not aware of. I called First Credit and before asking me to pay, they verified all my information in a legitimate manner, including my account number, address and various fields in the letter which made me feel very comfortable to communicate with them. I was able to pay my bill over the phone and received a confirmation of my payment via email. Super convenient and quick customer service!

  • - Consumer

I received several reminder phone calls from this agency about my outstanding account, but they were always kind and professional without any judgement about when I would be able to pay. Finally, I was able to pay by setting up a monthly plan so I could pay in installments. Thank you for understanding and letting me take my time to pay!

  • - Consumer

I had fallen behind on my bills since I lost my job during the pandemic, but this company has been very patient and giving me timely calls to make my payments. They are not assertive at all unlike the reputation collection companies have and help you to understand your account and how to pay it off.

  • - Consumer

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This communication is from a Debt Collector and is an attempt to collect a debt. Any information obtained will be used for that purpose.

NM: If you are a “covered person” in New Mexico pursuant to New Mexico’s Surprise Billing Protection Act, N.M.S.A. 1978, § 59A-57A-1, et. seq., you may have additional rights relative to your medical account. Please contact the New Mexico Office of Superintendent of Insurance at (855) 427-5674 or visit the website at https://www.osi.state.nm.us/.

MN: If you feel that your concerns have not been addressed, please contact First Credit Services, Inc. and allow us the opportunity to try and address your concerns. Or, you have the option to address any concerns with the Minnesota Attorney General’s Office, which can be reached at 651-296-3353 or 1-800-657-3787