Extended Business Office

Scalable Resources for Healthcare Billing and AR Departments

Uncomplicate claims management!

With the ever-changing coverage and regulatory requirements, It’s common for hospitals and medical offices to outsource their billing department particularly accounts receivables. In the Healthcare industry, this outsourced service is called Extended Business Office (EBO). Many of our hospital and medical office clients have set up EBOs with us to help with health insurance reimbursement. They found keeping up with the constant changes and follow-up needed to collect posed quite a challenge for their operations. Our EBO agents are experts in recovering insurance balances, resolving denied claims, executing appeals, and claim to rebill. By utilizing our service, they freed up resources, saved money, and recouped more money from insurance claims than ever before.

First Credit Services
provides the following EBO offerings

Pre-registration and patient access eligibility

Patient Collections

Denial Management

ER Verification

Payment monitoring

Insurance claim follow-up

Pre-collection services

"FCS has been our EBO partner for over 5 years. Since working with them, our hospital has realized significant drops in our dispute resolution times and the amount of bad debt we send to collections. They’ve truly mastered the art of navigating insurance claims and patient reimbursement. We look forward to working with them for many more years."

Director of Billing – East Coast Hospital Network

"First Credit takes over the difficult task of communicating and working with delinquent patients. Their integration with our billing platform has streamlined the entire process taking the stress off our lab managers. FCS enables our operating teams to focus on what’s important, providing great service for our patients."

CFO – Clinical Laboratory Company

"Our portfolio recoveries have improved by 35% since bringing on First Credit Services, we look forward to a long-standing relationship!"

VP of Collections – Equipment Finance Company


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