Auto Loan Delinquency or default Collection
The #1 Agency for Automotive loan collections
We are Auto Loan collection experts!
For over 25 years, First Credit Services has been assisting some of the largest auto lenders in the country recover their loan and lease receivables. Founded as an auto finance delinquency or default collections agency in 1993, FCS has amassed the experience you’d expect from a Tier 1 agency and built a strong reputation in both the prime and subprime lending market. We accomplished this by building and maintaining a robust team of expert agents that understand auto loan collections and incorporating a data-driven approach with state-of-the-art technology. Our robust training programs and customer segmentation/workflow strategies enables us to identify, prioritize, and follow up on default accounts making FCS the best auto loan collections agency in the industry.
Services
Having an effective early intervention strategy is the best way to reduce auto loan delinquencies and improve customer loyalty. Our OmniXp platform enables us to connect early with your past due accounts and work with them to find the appropriate resolution.
Our First-Party Services:
- Presents itself as members of your team, not First Credit Services.
- Scales easily to the demands of your department.
- Seamlessly integrates with your systems.
- Improves customer relations and lowers overall auto loan delinquency.
First Credit Services has reimagined automotive collections by modernizing traditional methodologies. We’ve spent millions investing in technologies like our OmniXp contact platform and our EngageRight machine learning engine. Together these powerful tools optimize our right contact rates and provide consumers the freedom to connect and pay through the medium they prefer.
There’s a reason why some of the largest auto finance companies in the world choose First Credit Services as their collections partner.
- Up to the minute Skip Tracing technology.
- Nationally licensed with global reach.
- PCI DSS Level 1 and SOC 2 Type II Complian
- Omnichannel engagement approach (OmniXp).
- EngageRight, machine learning engine that builds custom data-driven strategies
- Some of the most experienced agents and management in the industry.
OUR INSIGHTS
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