First Credit Collections Services

Generate more revenue by outsourcing your A/R management and collection processes to a company who truly cares about your customers, brand reputation, and compliance requirements.

All First Credit Services business partners gain increased revenue through an outsourced collection process focused on quality, compliance/security, and efficiency, combined with a very positive customer experience.

Our businesses partners are able to focus their full attention on their core competency while First Credit Services takes care of:

Extended Business Office (EOB)
Early and Late Stage Collections
Credit Card Decline Management
Business Process Outsourcing
Customer Service
Call Center Services
Credit Reporting

As representatives of your business and brand, FCS agents become experts in your product, service, and culture. As skilled collectors and experienced negotiators, our call center agents are professionals who listen carefully, communicate clearly, and ensure that your every requirement is met and, wherever possible, exceeded.

With our proven record of results, high-level of compliance with security standards, and 100% commitment to exceptional customer service, you can trust FCS to boost your bottom line quickly and permanently.

Leave Collections To Us

Most health club operators need help managing their member declines and collection issues. Rather than focus on back-end collections, all gym staffers should be 100% focused on member service activities that lead to retention, and leave the difficult task of collecting to a trusted collection partner like FCS.

Member Retention

All of our collection phases incorporate a high level of member retention, and we always leave the door open for every past-due member to reinstate their membership with the gym. We look to find an amicable resolution that leaves all three parties pleased with the final outcome.

Client Specific

First Credit Services, Inc. has the ability to develop client-specific early-stage outsourcing programs dedicated to your business requirements. We employ a flexible staff dedicated to the development of the right program geared toward your overall business model and customer service goals.

Leading Results

First Credit Services collection model has been developed by some of the most influential collection agency veterans, possessing unparalleled knowledge and passion for both the health and fitness industry and collection business. FCS always stays ahead of the curve by investing in updated technology and training to ensure best practices that consistently lead to industry leading results.