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What is the Customer Journey & How BPO Companies are Reshaping it?
Customer interaction and the business processes related to it are fundamental in building value in your products or services. So, understanding these processes becomes important to positively reshape the...
What is the Customer Journey & How BPO Companies are Reshaping it?
Customer interaction and the business processes related to it are fundamental in building value...
Cancellation Management- Save More Members and Improve the Environment of Your Club
Our client operates a chain of high-volume health clubs. They saw the amount of time their...
Outsourcing To BPO Companies: An Effective Solution For Fintech Startups
The fintech industry is growing exponentially, owing to the surge in mobile wallets, digitized...
Why should cybersecurity in healthcare be a top priority?
The second half of 2020 saw a massive increase in healthcare data breaches. Nearly 21.3 million...
Debunking The Myths About The BPO Industry
The ongoing global pandemic and economic crisis have not stopped companies from outsourcing...
Women of FCS
First Credit Services strongly believes in the importance of women in the workforce. They make...