It is important to find business partners who are experts in your business and truly understand all of the customer specific nuisances you deal with when communicating your particular message to your valued customers.
To maintain the highest possible quality of service, First Credit Services works diligently to gather as much information as possible to ensure a very smooth transition from your internal process over to our outsourced solution. While we are Collection Industry Experts in various different businesses, we are undisputed leaders with over 25 years of dedicated commitment to serving business partners from the following core industries:
First Credit Services is the preferred partner to many of the most recognized brands in Health & Fitness. Our unparalleled dedication to Member Engagement, Member Retention, Compliance/Security, and Innovation are by far the most prolific service offerings available to the Health & Fitness Industry today. Gym Operators are delighted to see the high level of commitment we deliver to all of our fitness clients every single day.
Gym Operators looking to outsource Member Services, Decline Management, Collections, etc. trust First Credit Services to build a dedicated program specific to their individual needs. We IHRSA Members and attend dozens of Fitness Industry Events each year. FCS is also recommended by, and fully integrated with the most popular Club Management Software, Billing and Payment Processors serving the fitness industry.
Hospitals, Laboratories and Physician Groups have relied on First Credit Services for over 25 Years. FCS delivers unmatched performance based on a detailed history of satisfied clients throughout the nation. FCS can step in and assist any healthcare provider at any stage of delinquency as we operate as either an Extended Business Office (EBO) or a Third Party Collection Agency to help relieve your Operations Team from time-consuming tasks allowing your staff to focus more attention on the more collectable and lucrative portions of your operation.
Building an effective Revenue Cycle which leads to optimal cash recovery requires the integration of an outsource partner willing to take on the time-consuming tasks that require dedicated human resources and unmatched technology. Following up with Payors and Patients require the ability to track and monitor timelines, and schedule appropriate follow-up and data retrieval.
Representing some of most recognized Auto Brands, First Credit Services has built a reputation unmatched in the industry. With our state of art technology, highly refined proprietary processes, and large staff of industry experts, we provide our Clients with a CFPB driven customer service focused collection solution yielding superior results. Our recovery solutions have proven to boost our Clients’ net recoveries, reduce their consumer complaints AND protect their brand image. Our ability to increase liquidation while effectively communicating a caring message to consumers truly defines us as the industry leader.
We take the time to ask the right questions, listen to our clients, and analyze their needs on an ongoing basis. We work in partnership with our Clients to develop long-term solutions satisfying their needs and as a "thought leader" supporting them as they prepare to overcome future challenges. We take our business and our Client partnerships very personally. We are a Compliance Driven Organization committed to adapting what we have developed to exceed the highest standards set forth by our most demanding Fortune 500 Clients to impress and serve all of our other equally deserving Clients.