by Aaron Mueller | Nov 1, 2026 | Healthcare Collections
An ambulance completes a transport. Insurance then processes the claim, but a valid patient balance remains. That is where EMS debt collection begins. For municipal, fire-based, hospital-based, and private ambulance providers, recovery requires more than payment...
by Aaron Mueller | Oct 12, 2026 | Healthcare Collections
What does it cost your hospital when a patient first hears about an overdue balance from a collection agency? Most patients never ask, “Can hospital bills go to collections?” until that notice arrives. However, an unpaid hospital bill usually makes...
by Aaron Mueller | Oct 7, 2026 | Healthcare Collections
Why does a hospital with a fully staffed billing department still write off six figures in patient balances every year? That question often pushes providers to outsource healthcare debt collection services. Uncollected revenue remains a challenge for providers....
by Aaron Mueller | Sep 29, 2026 | Healthcare Collections
Patient payment collections now affect a larger share of the revenue cycle as patients take on a larger share of healthcare costs. The process covers recovering copays, deductibles, coinsurance, and self-pay balances that patients owe out of pocket. Patient...
by Aaron Mueller | Sep 28, 2026 | Healthcare Collections
Medical debt can remain unresolved after healthcare services are provided, leaving organizations to balance revenue recovery with accurate billing, compliance, and patient relationships. A medical debt collector can enter this process when eligible patient balances...
by Aaron Mueller | Sep 16, 2026 | Healthcare Collections
When does an aging patient or payer balance stop being routine follow-up and start needing medical receivables management instead? Knowing when to make that shift comes down to aging. HFMA’s MAP Keys framework tracks receivables across five buckets, from 0-30...
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