by Aaron Mueller | Jun 1, 2026 | Debt Collections
If your collection strategy still depends heavily on phone calls, a large part of your audience may never even pick up. Unknown numbers feel risky, calls are easy to ignore, and consumers now expect payment reminders to be as simple as the digital experiences they use...
by Aaron Mueller | May 13, 2026 | Debt Collections
Debt collection is becoming more difficult to manage at scale. Delinquency volumes are rising, follow-ups remain inconsistent, and compliance requirements continue to tighten under frameworks like the FDCPA and Regulation F. Most businesses respond by adopting digital...
by Aaron Mueller | May 12, 2026 | Debt Collections
US household debt hit $18.8 trillion by the end of 2025, according to the Federal Reserve Bank of New York’s Q4 2025 report. More consumers are falling behind on credit card and auto loan payments. For businesses, that means more unpaid accounts piling up, more...
by Aaron Mueller | May 12, 2026 | Debt Collections
Ten years ago, debt collection looked like this: a list of overdue accounts, a team of agents, and a phone that rang all day. It was slow, it was manual, and honestly, it kind of worked. Today, account volumes have tripled. Customers do not pick up unknown numbers....
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