First-Party Services
Brand friendly failed payment recovery services and early stage collections
Recover up to 80% of your failed payments!

Drastically reduce your roll rates and delinquencies!
Our Success is Built On
Your Brand, Our People
Our call center agents learn your business, talking points, and culture. They become brand experts and will provide the highest level of friendly service to your customers.
Your Message, Our Methodology
We work with your team to develop brand messaging and scripts. We then incorporate those into our OmniXp platform, which allows customers to engage with your brand through digital channels (SMS, email, chatbot) and human connections (phone, chat).
Your Systems, Our Integration
First Credit Services can work directly off your system of record, so all communication and transactions are instantly documented and processed within your CRM.

First Credit Services proven
solution is the easy choice.
Digital Only Strategy
Impersonal
Lower Recovery Rates
Potentially harmful to brand
Spammy
No Empathy
First Credit Services Process
Omni Channel ( Phone, email, text)
Positive Brand Experience
Scalable
Machine Learning Contact Optimization
Cost Effective
In House
Salary and Benefits
Lower Recovery Rates
Potentially harmful to brand
Spammy
No Empathy
OUR INSIGHTS
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