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Debt Collection Compliance: A Practical Guide to the Rules That Govern Recovery

Debt Collection Compliance: A Practical Guide to the Rules That Govern Recovery

by Aaron Mueller | Jul 10, 2026 | Debt Collection

Every collection touchpoint now carries more compliance weight. As per the Consumer Financial Protection Bureau (CFPB)’s 2024 report, debt collection complaints nearly doubled in 2024, rising from roughly 109,900 the year before to about 207,800. For teams recovering...
Patient Balance Collections: How to Recover Self-Pay Balances Earlier and More Compliantly

Patient Balance Collections: How to Recover Self-Pay Balances Earlier and More Compliantly

by Aaron Mueller | Jul 10, 2026 | Healthcare Collections

Patients now owe more of every medical bill than ever, and providers keep losing ground on the part they cannot afford to write off. The KFF’s 2025 Employer Health Benefits Survey found that 34% of covered workers face a single-coverage deductible of $2,000 or more....
Revenue Recovery Services: How They Work, Stage by Stage

Revenue Recovery Services: How They Work, Stage by Stage

by Aaron Mueller | Jul 3, 2026 | Debt Collection

In the first quarter of 2026, U.S. households were carrying $18.8 trillion in debt, and about 4.8% of those balances were already in some stage of delinquency, according to the New York Fed. For the businesses owed that money, the problem is rarely one bad quarter. It...
Is Outsourced AR Management Worth It for Your Business?

Is Outsourced AR Management Worth It for Your Business?

by Aaron Mueller | Jun 30, 2026 | Accounts Receivable Management

If you’re reading this, you’ve already made the decision. Outsourcing AR management makes sense for your business. What you need now is a clear framework to evaluate the vendors in front of you and hold them to a measurable standard. A Wakefield Research...
Early Out Collections: How To Recover Earlier And Reduce Charge-Offs

Early Out Collections: How To Recover Earlier And Reduce Charge-Offs

by Aaron Mueller | Jun 23, 2026 | Debt Collection

Late-stage recovery is usually where the cost shows up. But the chance to prevent that cost comes much earlier, when a customer is newly past due and still within reach of a simple resolution. That is the role of early out collections. Federal Reserve Q1 2026 data...
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Recent Posts

  • Debt Collection Compliance: A Practical Guide to the Rules That Govern Recovery
  • Patient Balance Collections: How to Recover Self-Pay Balances Earlier and More Compliantly
  • Revenue Recovery Services: How They Work, Stage by Stage
  • Is Outsourced AR Management Worth It for Your Business?
  • Early Out Collections: How To Recover Earlier And Reduce Charge-Offs

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    RMAI Consumer Resources
    This resource provided by the Receivables Management Association International (RMAI) provides information and tools to help consumers make informed financial decisions. take control of their finances, defend against fraud and deception, and more. The calculators section includes valuable tools for estimating retirement, planning debt payoff, building savings, and budgeting. There are also steps for managing finances amidst economic inflation.

    First Credit Services is an omnichannel debt collection agency and BPO company that specializes in accounts receivables management and customer service outsourcing. We have over 25 years of compliant collections and receivables management experience.

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