Arizona Healthcare Debt Collection Agency EBO & Patient‑First Recovery

Compliant, patient‑first EBO and medical debt collection for Arizona healthcare providers—delivered by a Healthcare Debt Collection Agency in Arizona. Recover payments statewide while preserving patient trust and community reputation through respectful, secure, and compliant outreach.

Business Process Outsourcing

Why Choose FCS?

First Credit Services (FCS) provides healthcare debt collection in Arizona, delivering Extended Business Office (EBO) and patient‑balance recovery for hospitals, clinics, and physician groups across Phoenix, Tucson, Mesa, Chandler, Scottsdale, Flagstaff, and Yuma. With 30+ years of experience, FCS combines AI‑guided contact strategies, omnichannel engagement, and revenue analytics with healthcare‑trained agents to reduce bad‑debt roll and accelerate resolution, operating under HIPAA and SOC 2 controls to safeguard PHI and financial data while compassionate, bilingual representatives keep conversations clear and respectful to preserve patient trust.

EBO and Medical Collections from a Healthcare Debt Collection Agency in Arizona

Patient Debt Collections

Contacting patients with overdue bills, issuing payment reminders, and arranging payment plans.

Medical Coding

We stay accurate and compliant with expert coding to prevent claim issues.

Claims Management

Managing the full claims process from submission to resolution for quicker approvals.

Medical Accounts Receivable Solutions

Improving collections and reducing outstanding payments to recover more revenue.

Revenue Cycle Optimization

Overseeing every step of the revenue cycle to boost financial results.

Insurance Verification

Verifying insurance details early to avoid billing delays and issues.

Our HIPAA and SOC 2 Compliance

At First Credit Services (FCS), data security comes first for Alabama healthcare providers. Our Alabama‑focused EBO program supports hospitals and clinics in Birmingham, Huntsville, Montgomery, Mobile, and Tuscaloosa with HIPAA‑ and SOC 2–aligned safeguards—encryption in transit and at rest, MFA‑enforced role‑based access, continuous audit logging, consent and preference management for phone, email, and SMS, and disaster‑recovery plans tuned to Gulf Coast conditions—paired with AI‑guided outreach and compassionate, healthcare‑trained agents to resolve patient balances while preserving trust.

Business Process Outsourcing

Schedule a Consultation Today!

Contact us to learn how our EBO can support your healthcare operations in the U.S.

Frequently Asked Questions

Does Arizona offer medical‑debt relief?

The state partners with Undue Medical Debt using up to $30M in ARPA funds to cancel eligible medical debts for up to one million residents, with additional relief actions announced in 2025.

How is medical‑debt credit reporting handled in 2025?

Federal policy shifts and litigation have increased scrutiny of medical‑debt reporting, so programs emphasize resolution‑first workflows before any furnishing decisions.

How do programs coordinate with Arizona financial assistance and relief?

Workflows align with hospital financial‑assistance screening and the state’s medical‑debt relief notifications so eligible accounts can be identified and resolved appropriately

Who enforces collection‑agency compliance in Arizona?

he Arizona Department of Insurance and Financial Institutions (DIFI) regulates licensing and oversight for a Healthcare Debt Collection Agency in Arizona.