Sales

Reimagining Collections

Modern Receivables Management and Consumer Engagements
  • Consumer first strategy that upholds your brand image
  • Digitally enhanced engagements with human interactions
  • SOC 2 Type II Certified
  • Optimized connections for all generations
  • Service both prime and subprime accounts

25+

Years in Business

29M+

Calls Annually

A+

BBB rating

Contact First Credit Services and get a FREE quote today!

OUR SERVICES

First Party Services and Third Party Collections
for the Automotive Finance Industry

For over 25 years, First Credit Services has been assisting some of the largest auto lenders in the country recover their loan and lease receivables. Founded as an auto finance collections agency in 1993, First Credit Services has amassed the experience you’d expect from a Tier 1 agency and built a strong reputation in both the prime and subprime lending market. We accomplished this by building and maintaining a robust team of expert agents that understand automotive collections and incorporating a data-driven approach with state-of-the-art technology. Our robust training programs and customer segmentation/workflow strategies enables us to identify, prioritize, and follow up on default accounts making First Credit Services the best collections agency in the industry.
First party

First Party Services

Brand friendly early intervention services to help consumers get back on track and reduce the amount of bad debt you send to collections.

Third party

Third Party Collections

Effective and compliant late stage collection services that optimizes right party contacts though a consumer-centric Omni-channel platform and machine learning engines.

OUR RECOGNITIONS

Our certifications

First Credit Services, Inc, Collections Agencies, Columbus, GA

Trusted by
people like you

"FCS has been our EBO partner for over 5 years. Since working with them, our hospital has realized significant drops in our dispute resolution times and the amount of bad debt we send to collections. They’ve truly mastered the art of navigating insurance claims and patient reimbursement. We look forward to working with them for many more years."

DIRECTOR OF COLLECTIONS

Fortune 500 Auto Finance Company

"FCS has been our EBO partner for over 5 years. Since working with them, our hospital has realized significant drops in our dispute resolution times and the amount of bad debt we send to collections. They’ve truly mastered the art of navigating insurance claims and patient reimbursement. We look forward to working with them for many more years."

DIRECTOR OF COLLECTIONS

Fortune 500 Auto Finance Company

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