First Credit Services was established in 1993 as an A/R Management and Collection Company servicing several different industries including Health & Fitness, Healthcare, Auto Finance, Insurance, Utility, Direct Marketing, Education, and more.
We offer all phases of Decline Management, Billing, Collections, in a fully compliant and customer service oriented environment. We employ a large staff of experts who are trained in the most up-to-date forms of communication and strategy.
FCS offers a very secure infrastructure including an off-site (State-of-the-Art) Data Center interconnecting our 3 strategic call center locations. We are SOC2 Type II Certified and PCI-DSS Level 1 Complaint.
Our First Party (Outsourcing) Group offers clients a way to cut costs and rely on FCS to watch over all Staffing, Technology, Compliance, Reporting, Procedures, Customer Service, Auditing, Quality Control/Assurance, Call Monitoring, Strategy, and more to ensure best-in-class results coupled with a fully compliant solution.
Our Dashboard and CRM Tools link seamlessly with our client’s current software offering a seamless integration between our staff and yours.